Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world’s greatest love stories. Around the world, Tiffany & Co. stores glint with our legacy of romance and tradition of elegance. Being a Sales Professional at our Canary Wharf boutique makes you part of something very special indeed.
Customer Service & Sales
Tiffany & Co. Sales Professionals deliver second to none customer service. You will be relied upon to offer a warm welcome to all and to provide the excellence in customer service that is expected of our business. We partner with our clients and listen to their needs to ensure they make the perfect choice every time. Sales Professionals will achieve or exceed their individual sales plan by utilising consultative selling, product expertise and proactive follow up with clients.
Client DevelopmentThe heritage of customer service excellence is a part of the Tiffany & Co. experience. Our Sales Professionals are able to build a loyal portfolio of clients who come back for our positive, proactive customer service and beautiful pieces again and again. Sales Professionals uphold and continue our heritage by developing and maintaining a portfolio of clients, providing outreach to clients and ensuring all communication is followed up in a timely and appropriate manner.
Merchandise SupportTiffany & Co. Sales Professionals are responsible for ensuring accurate and efficient maintenance of stock within and outside their areas of responsibilities as well as displaying merchandise to the highest Tiffany & Co. standards. Participation in cycle counts and Physical Inventory is one key element in the merchandise support element of the role.
The ideal candidate will have previous luxury retail experience or relevant customer service experience (i.e. high end hospitality). A proven track record in achieving sales targets and building customer relationships is essential. You must be flexible and willing to work non-traditional business hours including evenings, weekends and bank holidays in a fast-paced, diverse and changing environment. You will be an excellent communicator with a service centric approach to your work.
In addition, our ideal candidate will be fluent in one or more of these languages: Mandarin, Russian or Arabic.
A University degree or Gemological qualification would be an advantage.