The City of London - Visitor Advisor

Do you have a passion for London and for excellent customer service?

If so, we want to hear from you.

The City of London Corporation is seeking a part-time (22 hours pw) Visitor Advisor for its City Information Centre

Located in an award-winning, state of the art building adjacent to St Paul's Cathedral, the City Information Centre (CIC) requires a part-time Visitor Advisor who will:

  • Be responsible for ensuring that the CIC provides a top-quality welcome to all visitors;

  • Be part of a team providing an exemplary information service to over 300,000 visitors a year; and

  • Promote the City of London and its attractions and facilities to the public and appropriate organisations.

The successful applicant will have:

  • Substantial experience in customer service, ideally tourism-related

  • Excellent knowledge of London and excellent written and spoken English;

  • Some understanding of tourism organisations within London;

  • Fluency in at least one other language from amongst French, Spanish, Italian, German, Chinese, Portuguese, Russian, Japanese and Arabic;

  • A good level of competence on IT systems; and

  • A Highly flexible and mature attitude

Please see the Job Information Pack

The centre is open 7 days a week, so the successful applicant will be required to work some weekends and bank holidays as a regular part of a rota.

The closing date for applications will be 12 noon on Thursday 15 August 2019.

Please contact 020 7332 3978 (24 hr answerphone) quoting reference number TC632 if you experience any problems. A minicom service for the hearing impaired is available on 020 7332 3732.