Signal - IT Manager

About Signal 

Signal has built a world class artificial intelligence platform that turns the problem of information overload on its head! It ingests millions of articles and posts a day from millions of sources, from news media to financial regulation. Using machine learning techniques it has become highly effective at stripping out the information within this content and aggregating it in a single platform. Users can monitor key people, places, events, companies and topics in real-time as well as track changes and measure impact over time, across more content than anyone could ever hope to read! How awesome is that! 

Our companies “office” infrastructure is centered around Google Business Suite. 

About the role: 

We are looking for a talented, flexible and driven IT Manager to support our office infrastructure as we grow here in London and expand into the US. We are looking for someone practical and approachable, able to collaborate across the company, someone curious and eager to learn and someone who strives for simple (but not simplistic!) solutions. 

Responsibilities

  • Look forward to the future and help the company take the best practice technical decisions around office infrastructure:

    • Network

    • Telephony

    • Seamless Audio/Visual communications

  • Direct the procurement of IT infrastructure Optimise our Google Business Suite (the main framework for all our “office” tasks)

  • Administration of Signal’s SaaS products (Google Business Suite, Salesforce, Salesloft, Fleetsmith and many others) to help us work as efficiently and securely as possible.

  • Confident in driving the best practices for seamless global audio visual communications.

  • Streamline how we deal with common “tech-support” concerns using technology as much as possible to offload drain on man power.

  • Work closely with HR to simplify IT related on-boarding/off -boarding process and tools

  • Improve Enterprise IT security (OAuth, SSO, etc)

Why should you be excited? 

We strive to be as agile and flexible as possible. Present solutions clearly with sound reasoning, take responsibility with us to choose the best solution, and deliver that change. We believe our IT infrastructure should be an enabler to help us in our mission and people. 

This is an exciting opportunity to join a fast growing business and grow with the role while we keep expanding globally. 

Requirements

  • Proven working experience as an IT Manager or relevant experience

  • Hands-on experience with computer networks/hardware, network/software installation, administration and support (Mac OS X and Windows)

  • Knowledge in SaaS products/tools (Google Business suit is essential), security best practices and data governance

  • Good analytical and project management skills

  • Experience working with different teams to ensure our policies, tools and infrastructure are in line with company objectives and strategy

  • You have a high ‘figure it out’ ability - we’re a fast paced company and rely on our people to think their way into a problem (and then back out of it) very quickly

Benefits

  • Competitive salary

  • Flexible working

  • Pension plan

  • Unlimited holiday entitlement

  • Company MacBook & Apple equipment

  • Monthly team lunch