As part of our expansion, the company is looking for a Russian-speaking junior Flight Adviser to join our dynamic flight sales team, based in St Albans, Herts.
You will be the ‘mission control’ in our high tech business. This is a varied role that will, at times, carry large amounts of responsibility. The core of the job will be selling private jet flights to international high net worth clients, both online and offline, and co-ordinating aircraft movements with our registered aircraft operators.
Skills and experience
Native or fluent Russian essential, with English fluency also required
Strong commercial acumen and ability to engage with customers
Ability to work efficiently under pressure and prioritise tasks
Outstanding customer service skills and attention to detail
Professional and polished phone manner and written email communication
Excellent technology and fast computer skills
Ability to absorb and enjoy new responsibility
Flexibility and creativity - we are an entrepreneurial team!
Job Spec (the day-to-day role)
Taking enquiries and converting leads into sales
Confident, swift and persuasive sales communication by phone and email with private jet clients, aircraft operators and partners
Nurturing existing customers – driving loyalty and referrals
Diligent use of CRM system and managing an organised sales process
Reviewing aircraft & quotes and making expert recommendations
Completing, reviewing and sending pre-flight documentation
Processing credit card payments
Liaison with our web team to develop PrivateFly software and website content
Roster includes weekend and evening/overnight duty from home
Spec & Remuneration
Competitive basic + uncapped sales bonus
Health care, pensions & share options