As part of LEGO Retail, this role is at the core of bringing the LEGO brand experience to shoppers. The Asst. Manager will see opportunities to shape and cultivate the growing ecommerce business for LEGO, within its direct to consumer retail business.There will be opportunities to capture industry learnings and internalize the insights directly into activations for LEGO’s search and ecommerce performance, with a strong focus on 1:1 shopper data and experience.
As a critical part of the Global Ecommerce Performance team, the Assistant Manager, Search & Ecommerce Performance EMEA, uses internal and external tools, content and platforms to drive continuous shopper acquisition, broad awareness for the shop.LEGO.com channel, and development and execution of traffic-driving activities in the European markets, including UK & Ireland, Western Europe, Russia and emerging markets. With a clear commercial focus, this role works closely with shop.LEGO.com commercial owners, the LEGO Group’s global Media Agency, and regional search and affiliate partner networks to optimize daily business performance.
Support regional LEGO Retail relationship with TLG Media Partner, Initiative Jr, ensuring clearly defined goals and metrics for LEGO Retail, at direction of Sr. Manager
Execute local Paid Search campaigns for shop.lego.com, delivering against expectations for ROI and optimizing spend per campaign and drive period; identify opportunities for further performance
Identify new traffic driving initiatives, keyword targets and content opportunities to maximize incremental revenue in market group, partnering with regional Shop Development Director, regional Marketing and peers in Market Group
Coordinate weekly activities with Social Media teams and Digital Consumer Engagement to ensure a holistic, aligned approach and continuously sharing key learnings; input to weekly and monthly trackers and calendars as needed
Support optimization of Affiliate marketing network for region, taking a hands-on approach to maximizing investment and return opportunities
As needed, support development of remarketing campaigns, leveraging tracking pixels to maximize digital shopper engagement and improve shopper experiences
Maintain knowledgebase of external best practices, bringing key insights and inspiration back to the team
Ask why and what if, and let curiosity lead you to innovate and even challenge, respectfully, when needed.
Find opportunities to experiment, improvise and discover. Expand your knowledge and distill insights to the organization.
LEGO is founded on trusted quality. Seek always to improve, with initial focus within your sphere of influence.
What You’ll Bring:
Motivated to deliver strong results.
Define a good result, establish the right measures, plan for contingencies, and then deliver. Understanding successes as much as failures.
Energized by working towards planned targets, overcoming obstacles, and maneuver through uncertainty.
Apply functional expertise, working iteratively to improve daily tasks and drive efficiency.
Build a demonstrable track record of success cases.
Draw from external influences and past job experience to drive new approaches within functional area.
Utilize an open communication style with colleagues, through informal structure and dynamics, to get things done.
Seek out input in decision-making, and comprehend competing viewpoints and use diversity of skills in a group.
Invest in building sustainable and key relationships around functional areas and with critical stakeholders, both internally and externally.
Demonstrable experience in Online Marketing with focus on SEO, Paid Search, Email and/or Remarketing
Experience with Direct to Consumer or consumer product online sales, systems and platforms; agency experience preferred, with focus on Retail
Strong background in revenue attribution involving multiple channels, lead generation and lifetime value calculations
Versed in developing data-driven shopper experiences across digital channels
Excellent written and verbal communication skills, with experience presenting to and engaging stakeholders at all levels. Multiple language skills a plus, inc. German, Danish, Russian and French.
An enthusiastic, positive approach and determination to overcome obstacles
Results orientation with a focus on quality and efficiency
Ability to communicate openly and collaboratively across cultures and time zones
Recognise and value the need of work travel for global coordination and planning
Bachelors’ Degree in related field; MBA preferred
Experience in project management, and coordinating between numerous stakeholders is a strong plus.
Budgeting and accurate tracking vs plans are essential capabilities, as well as being super adapatable in the face of a fast-changing ecommerce landscape.
Understanding of Net Promoter Score, measurements, triggers and how to impact results
Within LEGO Retail, particularly in Ecommerce, there is a unique ability to sync one’s efforts and expenditure to measurable results and informative insights - which is a rewarding experience. Working alongside multicultural teams, taking on diverse market-specific challenges, and then traveling to LEGO’s various global offices, this role provides a one-of-a-kind working experience that develops your career and ultimately your character.
Join the global family of The LEGO® Group
The LEGO® Group recruits and develops people entirely on merit. If you are confident you have what it takes to succeed in this role – and you share our commitment to creativity, collaboration and quality – use the APPLY NOW button above or below. Please remember to attach your application and a current CV.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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