KANTAR - Client Director, Social Media Insight

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

To start a career that is out of the ordinary, please apply...

Job Details

Role mission

To work with dynamic, and growing brands to gain insights into their changing consumer landscape and help them shape how they communicate with target audiences on social media and beyond.

Key outcomes

  • Lead and develop client relationships, across a wide range of industries including high profile accounts , offering expert advice on how to answer key research questions

  • Manage domestic and International social media analysis and research projects, motivating and training other team members to deliver impactful and insightful outputs

  • Conduct qualitative and quantitative social media research and analysis projects to draw insightful conclusions, and create compelling stories

  • Report and present (in writing and in person) to an advanced standard at a senior level, credibly and compellingly

  • Take advantage of opportunities to sell new, repeat and / or additional business across Kantar Media’s Insight offer

  • Contribute to the development of the Insight team offer and support opportunities to develop thought leadership


  • Draws on a minimum of 8-10 years’ experience agency-side or client-side in a market research, brand consultancy or marketing communications environment

  • Driven to develop relationships to secure additional business and motivated by the desire to broaden and deepen client relationships

  • Has an appetite for getting involved with new ideas and techniques and can demonstrate aptitude, interest, and potentially experience of social media research relevant techniques and tools

  • Is credible and personable, and is capable of becoming a trusted research / insight partner

  • Successfully leads and motivates others, supervising the project work of a small team of analysts and client managers

  • Can deliver meaningful insights and formulate actionable recommendations

  • Can craft compelling proposals to respond to new project opportunities

  • Has native proficiency in a foreign language – specifically French, Portuguese Or Russian

Join us

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To apply for a career that’s out of the ordinary, please submit your CV and cover letter outlining why you would be the best person for the role.


Kantar Media


London, BroadgateUnited Kingdom

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

Join our team and you’ll be part of the 30,000 colleagues and 9 world leading research, data and insight brands that make up Kantar. At the heart of WPP, our unique consumer insight inspires clients around the globe to create and flourish in an extraordinary world.