Would you like to build a career implementing technology solutions for a global leaderknown for providing fast, accurate, and scalable data solutions and whose products help clients to keep our world safer? Then read on about this opportunity for a Professional Services Consultant at our London office!
Innovative Systems, is one of the world's most trusted providers of best-of-breed data management and risk and compliance solutions. Our solutions help clients identify potential money laundering (AML) and terrorist financing risks.
What you will be doing:
No two days will be alike as you combine your technical expertise with strong interpersonal skills to deliver the full range of client life cycle services to clients throughout Great Britain, the continent of Europe and other parts of the world.
You will collaborate with teammates and company leadership across the organization as you engage in a variety of activities from assisting sales during the sales and discovery phase to actual configuration and implementation of Innovative's on-premise and SaaS solutions, providing client insights regarding to product management and engineering that will help define our next generation of products and then a hand-off to the teams responsible for oncoming customer success. Specifically, you will:
Participate in all phases of the software delivery cycle (planning, installation, configuration, testing, documentation, training, and support)
Demonstrate Innovative's products during the sales cycle and help clients understand the products' effectiveness in creating success for their business
Assist with development of proof of concepts (POCs)
Perform customization analysis and develop recommendations to meet the client's needs
Effectively manage and communicate project timelines to internal and external customers
Effectively manage client expectations and proactively communicate any issues/concerns to leadership
Install Innovative' s software products on site, remotely, or as SaaS solutions
Use batch processes to integrate Innovative products into client processes
Use software application programming to integrate Innovative products into client systems as needed
Perform testing and ensure conformance to Innovative high quality standards
Requirements you need to have include:
Minimum 1-2 years prior client support or technical consultancy experience with software data management, data quality, master data management, and/or risk/compliance solutions
University degree, minimum level 2:2 in computer or information science, mathematics or related technical degree
Solid SQL experience including working with SQL databases and SQL scripting language
Experience with C#, Java, .Net, or other related languages or technologies; Windows Server technologies is highly desired
Experience with scripting, batch processing, data file manipulation, or Web services
Knowledge of data management concepts, data analytics, data quality, data integration, business intelligence, CRM, Report Writer, or similar technologies
Strong analytic and problem–solving skills
Excellent skills of analysis and communication to interpret and present technical concepts to technical and non-technical individuals
Highly motivated self-starter with strong commitment to follow-through
Proven ability to establish and meet goals, deadlines, and priorities
Strong interpersonal skills and excellent written and verbal communication skills
Proven, effective team player/collaborator
Ability and willingness to travel approximately 15%, including Great Britain, Europe, the Middle East, Africa, the United States, and other locations
It's a plus if you have...
Prior client-facing technical consultancy experience with software data management, data analytics, master data management, and/or risk/compliance solutions
Knowledge or experience in the risk/compliance domain, Anti-Money Laundering regulations, solutions or software
Prior experience in banking or financial services
Experience with SWIFT, SEPA and UK payment schemes
Multilingual skills ranging from English, French, German, Spanish, Portuguese, Arabic, Mandarin Chinese, Russian, etc. are highly desired!
Innovative Systems is one of the world's most trusted providers of best-of-breed data quality and compliance solutions. Our data quality solutions cleanse and link data to identify meaningful connections for a centralized-view of customers and do so as a standalone solution or in conjunction with our risk / compliance solutions.
FinScan®, one of our most recognized products, is used by our clients in over 50 countries to identify potential money laundering and terrorist financing threats – helping to keep us all a bit safer.
We give you lots of challenge and chances for growth, a competitive salary, lots of time off, pension, health benefits and more. You will receive training and mentoring by some of the best and brightest in the industry whilst you work collaboratively to solve problems and build relationships with teammates from other Innovative sites.
Our teams we are diverse, multi-cultural, and friendly! You will develop friendships here and in our offices abroad.
Our culture is known for being friendly, supportive, fast-paced, and entrepreneurial
Innovative's world headquarters is in Pittsburgh, Pennsylvania. Our EMEA headquarters is in London, UK, LATAM headquarters in Mexico City, Mexico and other operations in Germany, the Middle East, Singapore, Brazil, and Canada.