Russian Speaking Service Desk Engineer Responsibilities:
Excellent technical service skills gained in a service desk/support capacity
Commercially aware, good literacy and numeracy skills.
Excellent analytical and problem solving skills Ability to work independently, flexibly and with initiative; shows ambition to succeed.
Adhere to ITIL-based processes for the ongoing management of the customer environment
Russian Speaking Service Desk Engineer Essential Skills:
Fluent Russian speaking
Microsoft Active Directory
Microsoft Server 2008 - 2013
Microsoft Desktop support
Software Patch Management Preferred experience of the following: Cisco, Networking technologies, LAN\WAN, Firewalls Backup technologies, Veeam, Backup Exec Web filtering Mobile Devices Hyper-V, VMware