Gazprom Marketing & Trading (GM&T) is a subsidiary of the Gazprom group – the world’s largest gas producer and one of the world’s largest energy companies. Headquartered in London, GM&T operates to provide Gazprom group with a global marketing reach, round the clock operational coverage and excellent customer service. Established in 1999, GM&T has grown from a single office in London into a truly global organisation, with around 1000 employees worldwide. With offices in Europe, Asia and the USA, GM&T trades energy commodities including gas, power, oil, LPG, helium, emissions, LNG and FX and also operates a retail business, trading as Gazprom Energy.
Our culture is defined by our people. Through living our values every day we continue to create a culture that enables us all to succeed. We work as one team with our customers, our parent company and each other in order to understand each other’s needs. With an unstoppable passion for excellence, growth and learning, we’re committed to creating an environment that fosters the development of knowledge, skills and experience, so that our people can thrive and prosper in their careers with us. We believe that we have the best team in the industry which makes us a trusted partner across international capital and energy markets. Our diverse employee base, with a wealth of expertise, knowledge and experience makes GM&T a truly exciting place to work. We encourage new ideas and initiatives as innovative thinking is central to how we do business. Most importantly, we are a growing and developing business where inspired individuals can make a difference and help shape our future.
A Front-of-House administrator, responsible for delivering a first-class service at Reception and offering assistance to the wider Business Services department when required.
DUTIES & RESPONSIBILITIES
Duties and Responsibilities – Reception
Ensure the smooth day-to-day running of GM&T Receptions by:
Welcoming clients and guests in to the office
Taking all necessary steps to ensure security by verifying that guests are expected
Ensuring clients and guests are informed of the fire evacuation procedure upon arrival
Assisting with all queries that come via email/telephone/in person
Assisting with meeting room bookings when appropriate, including liaising with Hospitality and Facilities/Post room teams
Keeping the reception desk and client waiting areas clean and tidy at all times
Assisting with resetting the client floor meeting rooms in between meetings
Ensuring the reception area is constantly manned
Providing Meeting Room Booking System training for stakeholders when required
Duties and Responsibilities – Business Services
Perform various office administration tasks and ad hoc projects as required
Assist the Business Services Team Co-coordinator with all aspects of Finance-related tasks such as POs, vendor set-ups, processing invoices and expenses for the department and keep up-to-date with all such matters
Cover absence of the Business Services Team Co-coordinator, managing all transport bookings and financial tasks during the leave period
Assist with the department’s filing and archive system and stationery orders
Assist with Health and Safety induction for New Starters
Liaise with a variety of companies/stakeholders/offices when requested in accordance with the department’s priorities
SKILLS & COMPETENCIES
Ability to work under pressure
Good Microsoft Office computer skills, with particular and proven ability to use Outlook to an advanced standard.
Excellent interpersonal skills
Excellent verbal and written communication skills
Concern for accuracy and ability to meet tight deadlines
Excellent time-keeping skills
Ability to work under pressure
Proven ability to recognise, understand, evaluate and solve problems.
Ability to cope with multiple priorities and changing environment
Attention to detail
Diligent and dependable
Mature and professional attitude to work
Ability and willingness to work as part of a team as well as individually
Ability to multitask
Problem solving ability
Flexibility on shift patterns
Willingness to learn a variety of tasks
Knowledge of Russian language an advantage
Experience of working in an international organisation with overseas parent company is an advantage.
No formal education qualifications required.