Fortnum & Mason - Sales Associate

With our growing client base and product offering, Fortnum & Mason are looking for passionate and energetic individuals to join our Homewares & Entertaining team. Demonstrating our world-class service and delivering superior product recommendations, our skilled Sales Associate will successfully deliver a genuine and memorable experience to all our customers. 

Our Homeware & Entertaining department have gifts to make a house a home. From beautiful china, silverware and picnic baskets to candles, fragrances and elegant stationery, our exquisite homeware is chosen with the discerning customer in mind - and all designed to add a small touch of Fortnum's signature style to any room. 

Reporting to the Floor Manager, the purpose of this role is to actively support the operation of the retail business by providing effective and professional service. You will ensure stock levels are maintained, and all customer transactions are completed to the very best of your ability. A strong team player is needed to make sure our targets are achieved consistently, and the client experience is delivered flawlessly. 

Our successful candidate will have proven experience in delivering world class customer service, as well as have a self-driven attitude to be the best for themselves and the team. Acting as a true ambassador for excellence, a background in retail would be beneficial. However, we value diversity in background and work experience, and select based on personality, approach, enthusiasm and drive. 

Our candidate must be able to work full time, on a rotating rota (including weekends). You must also be fluent English, and the ability to speak Arabic, Russian or Japanese is considered highly advantageous. 

Fortnum & Mason is one of the most luxurious stores in the world. Since 1707, we have provided a trove of hampers, tea and beautifully curated products. Our legendary service does not happen by accident: it takes talent, skill, knowledge, attention to detail, discreet courtesy, effort and energy to ensure our customers receive the best service. 

Should you be ready for a new challenge, apply today!