Deloitte - Assistant Manager, Forensic Technology

Your opportunity
Fraud, bribery and corruption – it’s just another day at the office for our Forensic Technology experts. 
As a technical practitioner within the field of eDiscovery, this is your opportunity to become a part of a thriving, industry leading Forensic Technology team. As a multinational organisation we can offer you the breadth and depth of experience you are looking for. We can provide you with access to state of the art technology, labs and the opportunity to work with clients on high-impact matters, both in the UK and abroad.
Today’s highly complex investigation and litigation environments, along with technological evolutions in areas such as big data, cloud and the pervasiveness of social media, continue to present challenges to the eDiscovery practitioner. Delivering quality services to our clients in an ever changing environment will demand you to continually craft and adapt bespoke solutions for our clients. Often we need to go ‘above and beyond’ the technologies and techniques that are readily available in the Forensic Technology marketplace. As an Assistant Manager within our team, you will actively seek to meet such challenges with energy, creativity and enthusiasm.

Your role

The Application Management team is responsible for all aspects of supporting proprietary and third party applications and their related infrastructure environments within the eDiscovery business.  
This is a multi-disciplinary role that requires the ability to provide outstanding levels of service in a fast moving, constantly changing and flexible environment. You will be able to demonstrate success in an application support and customer service environment and should have a technical understanding of hardware, software, development and production support methodologies.  
You will act as an application support expert for the eDiscovery application environment and will be actively involved as a support resource in the incident management process. You will be solving technical issues in our application environment and infrastructure while working with third party vendors for support as needed. You will be expected to contribute to the infrastructure design to drive continuous improvements as well as being accountable for system availability and performance required to deliver high levels of service to our clients.
As a part of a highly-experienced team you will work on multiple projects simultaneously. We work in diverse teams within an inclusive team culture where people are recognised for their contribution. The role will require you to apply your deep technical knowledge alongside your outstanding communication skills.

Your work, your choice

How long does impact take? How long is a piece of string? How many seconds does a solution contain? How can we possibly tell? After all, impact can be huge or small. Immediate or years in the making. At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. 
We, therefore, carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. If the working pattern you are looking for is not specifically indicated below, we are happy to discuss alternative arrangements.
Your base will be a Deloitte London office, however travel will be required for client based projects. We work across a number of different industries with a variety of clients in locations across Europe and the globe. 
Core hours are 35 per week. This is a permanent role. 

Your professional experience

We need bright people with a novel and technology-driven approach. You will have experience working on projects for internal or external clients or customers and you will enjoy motivating and sharing knowledge with colleagues to further develop our technical offerings. In return for your continued success, interest and commitment, we will provide you with a variety of challenges, a comprehensive training program and a structured career path.

To be considered, you must have the following skills and experience:

  • Fully qualified IT engineer with significant relevant professional experience supporting large IT environments.

  • Hands on experience supporting and managing secure web-based environments

  • Extensive experience with Enterprise Microsoft Windows Operating Systems & general networking concepts as well as virtual technologies

  • Experience in Client/Server technologies

  • Experience in Microsoft SQL database administration, tuning, scripting and management.

  • Experience in Storage Management 

  • Experience in IT Security (Antivirus, Malware, Cyber Security) 

  • Experience with parsing and scripting languages such as Powershell, Perl or VBscript, 

  • Experience with enterprise backup solutions such as Netbackup

  • Experience in Highly available 24x7 Operational environment

  • Must be adaptable to work in a varied, fast paced exciting, ever changing environment

  • Strong communication, interpersonal, analytical and problem solving skills

  • Willingness to work with internal operations team and clients beyond core business hours

The following will be considered an advantage:

  • Experience at an eDiscovery vendor or at a law firm

  • Relativity Infrastructure Specialist Certification

  • Cloud environment experience 

  • Experience administrating a service desk solution

  • Strong experience with eDiscovery applications such as Relativity, Brainspace and/or Nuix

  • Knowledge of monitoring tools such as Scom

  • Linux server administration (preferably CentOS and RHEL)

  • Understanding of the full software development life cycle: Analysis, Design, Coding, Testing and promotion into Production.

Your service line 

Financial Advisory

Advising clients in the moments that define their business takes multiple layers of expertise. Much more than due-diligence, this is about diverse teams of specialists coming together, crossing service lines and international borders to tackle the many, complex issues involved in major transactions. And we have one of the broadest networks in the business. Here, you’ll find fascinating, career-building projects, market leading approaches, cutting-edge resources, huge clients and inspirational colleagues. As well as opportunities to develop a deep industry or product specialism. 

About Deloitte

Our Purpose & Strategy

To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. 

What do we do?

Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.
Beyond the UK: North West Europe within a Global firm
UK and Switzerland, Belgium, the Netherlands and the Nordics (Denmark, Finland, Iceland, Norway and Sweden) have combined to create a new Deloitte North West Europe firm on 1 June 2017. This is to support our aspiration to be the undisputed leader in professional services and to increase our global influence and lead in EMEA.
A broader geographical shape will create new career development opportunities, helping us develop the very best talent across the region and the world.

What do we value?

At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in agile ways. We are proud to have earnt a Top 10 place on the 2017 list of Top 30 Employers for Working Families and to have been in their Top 10 for seven consecutive years. Additionally we received the Working Families Best for All Stages of Motherhood special award in 2016.

Being a Leader at Deloitte

Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work – and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.
We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but we require five leadership imperatives from all of our people:

  • We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make

  • We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities

  • We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders

  • We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people

  • We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction

Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and registered office at 2 New Street Square, London, EC4A 3BZ. Deloitte LLP is the United Kingdom affiliate of Deloitte NWE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. 

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