Crown Ark Estates - Russian Speaking Relocation Property Consultant/Intern

A highly motivated individual needed for a growing team of Relocation/Property serach consultancy.   A key point of the role is to provide day to day support to a variety of different clients ensuring continuous high levels of customer service in line with contractual arrangements. 

Key responsibilities are:

  • Able to speak fluently in Russian and English 
  • Provide property concierge services to clients 
  • Answering the phones and general admin when needed 
  • Maintaining communication with client to ensure they are aware of all proceedings 
  • Updating CRM system daily 
  • Be an expert and deliver consultative advice, best practice and industry updates to your clients
  • Scheduling and sourcing property viewing with agents  
  • Responding to client queries, ensuring a full understanding of the issues and needs to ensure effective resolution 
  • Management of relocating clients expectations in regard to the housing market  
  • Positive and optimistic attitude with clients and agents 
  • Multi-tasking and working with the fast speed upon all requests