Citi Solutions - Clients Relationship Manager

We are looking for a Clients Relationship Manager who will ensure the long-term retention of our clients and establish new customer relationships. This exciting role will provide outstanding service to our clients.

You will be responsible for developing long-term relationships with our existing clients, connecting with key business executives and heads of partner companies. You will liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to client needs.

This is a vital role in driving customer engagement and ensuring business growth.

The Requirements

  • Truly exceptional customer service experience ideally within finances
  • Fluency in both written & verbal English and Russian where the role supports our Russian client base
  • Proven account management or other relevant experience
  • Demonstrated ability to communicate, present and influence credibly and effectively
  • Ability to identify, interpret and successfully resolve ongoing issues
  • Effective priority management skills
  • High level presentation skills
  • Experience in delivering client-focused solutions based on client needs
  • Proven ability to manage multiple projects at a time while paying strict attention to detail

Salary: Competitive

To apply or find out about our vacancies please visit our Contacts page.