Business Services International UK - Assistant to Transport Department

Business Services International UK is a destination management company operating between the UK and the Russian-speaking market (Russia, Ukraine, Kazakhstan, Azerbaijan, Uzbekistan, and Belarus) since 1993. We offer a wide range of travel products and services in various market segments, including luxury travel, MICE, group tours and educational tourism.

Our Transport department urgently needs an efficient and responsible assistant with fluent Russian and good level of English, to help us run the busy daily operation of the business.

Key Responsibilities:

  • Taking and managing bookings from BSI UK Operations Team, agents and private customers

  • Ensuring that all transfers for the following day are planned in advance.

  • Efficiently managing a team of drivers. Being the first point of contact for all drivers (our own and subcontractors) and organising their work shifts.

  • Ensuring that all vehicles are properly maintained and serviced.

  • Minimising service disruption and dealing any related issues. Resolving and managing queries and complaints.

  • Answering emergency calls during weekends and bank holidays when on duty.

  • Maintaining accurate administrative, operational and financial records.

  • Monitoring costs and negotiating contracts with subcontractors to gain competitive rates and best value for money.

  • Continually searching for ways to improve our quality of service. Identifying any operational issues, potential problems and business opportunities.