We are looking for a dynamic and driven individual to work on a part-time, freelance basis providing customer support and moderating reported abuse across our platform. You will need to be able to work remotely 2-4 hours a day, including weekends.
Interviews/training will take place at our Soho office in London.
Provide friendly and efficient customer support via email to our users across web and mobile platforms
Investigate reported abuse and take appropriate actions
Troubleshoot user issues and escalate issues/feedback to your manager appropriately
REQUIRED EXPERIENCE, KNOWLEDGE AND SKILLS
A high level of written and spoken fluency in Latvian, Russian and English
Knowledge of other languages desirable
In tune with Latvian culture
Accurate spelling and grammar
Committed and able to work independently
An eye for detail
Multimedia literate with sound computer skills
Self-motivated and energetic
Able to work from home with a fast internet connection
A desire to contribute and become a major part of our global growth
There’s nothing ordinary about working at Badoo. We’re just as social as our product and don’t hide behind our computers. Innovation is key to what we do and since we’re a rapidly growing start-up, things move fast. We’re a diverse, international bunch and are based in amazing offices in Soho, with perks to match.
Badoo is the largest dating network in the world. With 400 million users across 190 countries and 450 employees worldwide, Badoo provides the best technology for people to meet, because happiness is better shared.
Each day more than 400,000 people sign up for a Badoo experience; users send over 350 million messages and 10 million photos are added to the Badoo platform.
Badoo also operates a number of white label licences for various international brands. For more information, please visit badoo.com.
Badoo is an equal opportunities employer. We strictly prohibit unlawful discrimination on the basis of race, colour, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law.The strength of our workforce is made up of people from diverse backgrounds. All individuals here will be treated in a fair and equal manner based on the principles of professional merit. We commit to making any and all reasonable adjustments to your working conditions if you are disabled or impaired. It is important to remember that although some disabilities are apparent, many widely occurring disabilities, such as mental ill-health, epilepsy, diabetes and dyslexia are often not immediately evident. We are keen that applicants who have an ongoing disability make us aware of this, so we can make sure we can provide the most appropriate help and support