89up - PR - Social Account Manager

Business Overview

89up was founded with a clear mission: to create a powerful integrated communications agency for the world's most important causes. We help the good guys achieve great things, whether they are charities, political campaigns or commercial organisations. 90up is the sister agency to 89up, established to work with our commercial clients. Same team, different clients.

Our team is made up of big agency players, journalists, data and digital innovators and production genius, giving non-profits and commercial cause clients a big agency experience with boutique agency dedication.

We’re unique in the field in that 20% of our team work in 89up Labs, a group of skilled technologists developing tools to make PR and social more effective. 89up Labs heavily informs our strategy of always using data to underpin our creative thinking. Our media outreach is created using data from social media mapping and listening to give rigourous audience analysis.

Our stand out creative and campaigns are always designed to affect change - whether that be behaviour, attitudes or policy. In 2018, 89up delivered global coverage for the Toyota Mobility Foundation’s $4,000,000 global challenge, won the UK consumer account for GoFundMe and ran PR campaigns for organisations from 38 Degrees, Reporters Without Borders, Best for Britain, Body Shop and Nesta to the makers of the Oscar-shortlisted documentary The Silence Of Others.

As well as getting our clients coverage in 2018, we made the news ourselves. 89up Think’s report into Russian disinformation during the EU referendum was reported widely in the media includingThe Economist,Daily Mail,The Guardian,

In October 2018, 89up’s digital team spotted a new ‘fake news’ website spreading disinformation via targeted social media advertising on Facebook. The exposure of Mainstream Network saw coverage of the agency across the globe from theNew York TimestoThe Guardian,TechCrunch,BBC,Time Magazine,FT,Wired.

As a small agency, 89up punches above its weight in both winning big client accounts and also its impact in the world. So if you fancy joining a small, smart team with big ambitions - you will unquestionably get a number of benefits in return, which you would be far less likely to see in a big agency environment.

You will experience more exposureto senior team members (experts in a variety of fields who are on hand to offer masterclasses and mentoring), opportunities (especially within the integrated marketing mix - so you learn about other specialisms and try your hand at them), creativity and content creation (with a flat structure, everyone idea's here are valued), to clients and client management. All of these things will arguably enable you to hone your talent, while broadening your skill-set and fast tracking your career progression, in a passionate, supportive and friendly environment.

Our base is at Tileyard Studios in King’s Cross. We have a hands-on approach to producing our work and have built both production facilities and maintain an on-site network of partner companies at our offices that enable us to produce video, animation, motion graphics and graphic design.

Description of the Role

We are looking for a smart self-starter who is great with people; an exceptional team player who is well-liked by your colleagues. While you must have some client-facing experience, we are keen to find someone who is hungry to learn more about integrated communications and broaden their skill set, under the guidance of some of the best senior staff in their sectors. This will see candidates supporting PR, social, content and tech teams - learning associated communications skills.

This role would extend across both 89up and 90up clients so we're also looking for someone who thrives on working across a number of different projects and in an agile manner - as some of our clients (particularly the political ones) can change strategic direction in the course of days. You will need to enjoy wearing multiple hats and be confident mucking in when required.

Day to day, the primary focus of the role will be split between both PR and social, so you’ll need to be open to calling journalists, and handling press releases as well as developing social media campaigns. You’ll be confident in “managing-up” when required.

This really is a role that will allow you to explore your strengths and you will receive further training in all areas in order to support your account manager responsibilities.

Your core responsibilities will include:

  • Managing key client accounts, running client calls, preparing reports and updates.

  • Ensuring that project deadlines and deliverables are efficiently communicated internally.

  • Writing and proofing press releases.

  • Pitching stories to press, writing social and posting social copy

  • Contributing to idea generation for pitches and campaigns

  • Occasionally assist with client event production off-site and out of normal business hours

  • Research potential new clients for new business and pitch work

  • Contribute to company social media and marketing

Your Experience


  • At least 2 years experience in a client-facing role in a communications or advertising agency, or demonstrable experience in an in-house role that could be applied to account management

  • Experience preparing and presenting proposals

  • Experience in client and resource management

  • Experience in project management

  • Broad understanding of the integrated communications landscape

  • Very high standard of written and spoken English and ability to develop and adopt tone of voice guidelines


  • Experience in creating and pitching stories to press

  • Some experience in managing social media channels on behalf of brands or charities, adopting the correct tone of voice, acting in the interests of the client and protecting their reputation at every turn

  • Knowledge of digital marketing strategies

  • Experience in a high-growth early-stage business.

  • A relevant qualification

What we are offering

  • A competitive base salary with excellent performance-linked bonuses

  • Plenty of scope to develop your career in a fast-growth business

  • An opportunity to be seen, heard and counted in your contributions, and not get lost in the noise and tangle of a large corporate business

89up and 90up are equal opportunities employers and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Job Type: Full-time

Salary: £30,000.00 to £33,000.00 /year


  • Account Management: 1 year (Required)