UBS - WM Process and Quality Specialist

Are you always on the lookout for risks? Are you looking for an opportunity to apply your process, risk and tool expertise?

We’re looking for someone like that who can:

  • be the point of entry for process, tool and risk related topics within the desk.

  • ensure a smooth information flow in and out of the desk on process, tool and risk related topics, act as interface between functional units and the desk.

  • take care of pre-checks, alerts and deficiencies remediation with the Desk Heads and Client Advisors.

  • ensure desk trainings, roll-out of process and tool changes and special case handling in the daily business.

  • drive technical on-boarding and coaching of desk new joiners and act as coach for apprentices.

  • support the tracking and analysis of operational incidents and implementation of adequate measures.

  • identify and propose process improvements, establish a sound risk & efficiency culture within the desk.

  • act as sparring partner to PQS Coordinator for selected market-level tasks and/or topics.

  • provide feedback to ideas, initiatives and process changes related to tools and processes, and raise innovate ideas.

Your team

You’ll be working in the UHNW Business Area in Zürich. In your role as a Process and Quality Specialist (PQS), you will collaborate with Desk Heads and the respective Client Advisors who are responsible for professionally servicing clients domiciled in sensitive countries.

Your expertise

You have:

  • excellent communication and coordination skills.

  • strong knowledge and experience in front staff processes, risk management tasks and tools.

  • experience in a front (CA, CAA) role, process, risk, compliance, audit or business management function for at least 3 years.

  • strong analytical and conceptual skills and ability to understand complex front and operational procedures and processes.

  • fluency in English and Russian. German and/or any other language would be an additional asset.

You are:

  • familiar with the Swiss and International regulatory frameworks (i.e. CISA, FinfraG, CDB, AEI, FATCA, MiFID, EMIR, etc.)

  • strongly service oriented, ideally combined with hands-on experience in arranging easy to understand training material and good presentation skills.

  • proactive and self-dependent.

  • a self-starter with a sense of initiative who demonstrates drive and commitment and the ability to motivate others.

Your colleagues

About us

Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?

Join us

We're a truly global, collaborative and friendly group of people. Having a diverse, inclusive and respectful workplace is important to us. And we support your career development, internal mobility and work-life balance. If this sounds interesting, apply now.