The Access to Funding Department plays a central role in the operations of the Global Fund, overseeing and managing all the processes through which countries apply for and receive grant funding from the Global Fund. The Associate Specialist, Communications and Training is dedicated to supporting the Access to Funding Department and proactively coordinates the development of timely, accurate and innovative communication and training materials to inform and train internal and external stakeholders on the funding model, application process, outcomes, best practices and lessons learned, etc., ensuring that these materials are appropriately tailored to specific audiences.
The information provided to internal audiences, applicants and external partners should be based on a sound knowledge of Global Fund policies and procedures.
This role is a key contributor to the Business Process: Design and Review Funding Requests. This individual provides professional know-how to enhance the knowledge and skills of the organization and external stakeholders. This individual excels in the role by using advanced communication skills and varied modes of communication. They communicate complex issues to diverse audiences in an accessible manner and focus on appropriate messaging that will help improve operations and achieve the objectives of the Global Fund.
Proactive development of communication and training materials that anticipate and address information needs of key stakeholders throughout the access to funding process by:
Gathering open questions through various channels of communication;
Regularly updating Global Fund web pages, FAQs, presentations and other published materials;
Communicating allocation messages through contributing to the preparation of allocation letters;
Identifying lessons learned and developing lessons learned materials and case studies
Working with colleagues across the Global Fund to effectively explain new and/or revised Global Fund policies and Access to Funding procedures to internal and external stakeholders;
Developing and project managing a comprehensive training plan and training materials for internal and external stakeholders at the start of each new funding cycle (every three years). Preparing and delivering in-person trainings, interactive trainings, developing e-learnings and coordinating webinars as needed;
Developing innovative, timely communications materials to update key stakeholders on funding application submissions, review outcomes and lessons learned, and ensuring that these materials are appropriately tailored to specific audiences;
Project managing a comprehensive analysis and identification of lessons learned between funding cycles, to recommend improvements to the Access to Funding process;
Management of Access to Funding Department intranet (SharePoint) structure and content;
Coordinating Access to Funding reporting to the Board, MEC, and other stakeholders, creating and updating presentations, reports, visualizations (icons, infographics, charts, graphs etc.), and dashboards as needed;
Answering ad hoc requests related to Access to Funding;
Contributing to other Access to Funding policy and process communications as required.
Subject to change by the Executive Director at any time at his sole discretion.
Advanced university degree in international or public affairs, communications, social sciences, or another related field. Relevant professional training or self-study/work experience can be accepted in lieu of the advanced university degree.
Accreditation in journalism and/or professional writing.
Accreditation in project management.
At least 4 years of professional work experience with a communications focus.
Experience independently drafting and finalizing high-quality written reports and presentations.
Experience planning, preparing and facilitating trainings.
Experience working with multi-disciplinary teams or groups of stakeholders.
Experience as journalist or multi-media reporter.
High degree of fluency with communications-related multi-media technology to enable web content production, intranet management, presentation creation, information analysis, e-learning creation, visualization creation (e.g. icons, infographics).
Demonstrated success with detailed project management responsibility.
Global health knowledge: specifically in areas of HIV, TB, malaria, health systems.
Developing country work experience.
Native-language level of English and preferably a good working knowledge of French, and/or Spanish, and/or Russian. Knowledge of other languages would be an asset.
Technical Competencies for the Role:
Outstanding writing and editing skills;
Persuasive presentation and facilitation skills;
Ability to manage competing priorities under tight deadlines, work in a fast-paced environment and stay calm under pressure;
Adaptability and flexibility in working in a complex and dynamic environment;
High proficiency in Word, PowerPoint and Excel;
Advanced knowledge of multi-media communication tools including intranets, e-learning and webinar platforms;
Ability to ensure a high standard of publication-ready material
Global Fund awareness and mind-set
Drive for results
Business: Understanding of the organizational and business mechanisms; operating knowledge of pragmatic and practical solutions that help translating ideas into specific action plans, goals and KPIs within Global Fund
Communications: Knowledge of communications practices e.g. media, public relations, digital platforms, translations and events
Multicultural Understanding: Sensitivity to multicultural differences and general awareness of how they impact cooperation, ability to use it in cooperation with partners representing other cultures
Operational Policy: Knowledge of Global Fund operational policies related to the grant cycle
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