RETAIL Experts - Sales Associate

For our renowned Clients high-end watch boutique located in the center of Lausanne, we are currently looking for a highly motivated Russian speaking Sales Associate with a track record in luxury Retail Sales (Watches ideally) . 

POSITION 

You will work with the Boutique team acting as brand ambassador, while always ensuring an exceptional customer service level both in and outside of the Boutique environment. Here are the important aspects of the job: 

  • Meet individual and Boutique sales targets while constantly identifying opportunities to gain new clients and increase sales

  • Advise clients across the product categories, constantly introducing add-on sales with the goal of maximizing sales potential, units sold per transaction, and the basket value of each transaction

  • Incorporate strong product knowledge and storytelling in the sales process

  • Engage with clients to develop long-term relationships, leveraging different clienteling tools, in order to foster brand loyalty

  • Capture all relevant customer information for entry in database, promote events through email, phone, and personalized notes and develop a client book

  • Greet, serve and advise customers giving the highest standard of customer service at all time

  • Maintain in-depth knowledge for all product ranges, focusing on the features / benefits of each collection

  • Understand the competitive strengths and weaknesses that differentiates the brand products in competitive selling situations

  • Adhere to the visual merchandising guidelines and ensure full compliance with the brand in-store display standards

  • Assist management with the implementation and adherence to guidelines, security and operational procedures

  • Execute daily administrative tasks and support the inventory process

  • Effectively manage possible customer complaints by liaising with the line manager when necessary

  • Be familiar with selling systems, cash, credit and exchange procedures while following the company's policies and procedures

PROFILE 

For this challenging position based in LAUSANNE, we are seeking for an experienced, results-oriented luxury Retail professional willing to embrace this role for the long term. The following criteria are important for the job: 

  • Natural talent for networking and client relationship building

  • Creative in finding new business opportunities

  • Luxury product sales experience is necessary; Luxury watch experience would be ideal

  • Fluent in Russian, English and French; any other language would be an asset

  • Professional presentation, excellent interpersonal skills; able to communicate effectively both verbally and in writing

  • Be a team player; pro-active attitude with excellent problem solving skills

Responsible, dependable, punctual, flexible

If you are seeking for a new sales challenge on a full-time basis, in Lausanne, we cant wait to hearing from you. 

For our renowned Clients high-end watch boutique located in the center of Lausanne, we are currently looking for a highly motivated Russian speaking Sales Associate with a track record in luxury Retail Sales (Watches ideally) . 

POSITION 

  • You will work with the Boutique team acting as brand ambassador, while always ensuring an exceptional customer service level both in and outside of the Boutique environment. Here are the important aspects of the job: 

  • Meet individual and Boutique sales targets while constantly identifying opportunities to gain new clients and increase sales 

  • Advise clients across the product categories, constantly introducing add-on sales with the goal of maximizing sales potential, units sold per transaction, and the basket value of each transaction 
    Incorporate strong product knowledge and storytelling in the sales process 

  • Engage with clients to develop long-term relationships, leveraging different clienteling tools, in order to foster brand loyalty 

  • Capture all relevant customer information for entry in database, promote events through email, phone, and personalized notes and develop a client book 

  • Greet, serve and advise customers giving the highest standard of customer service at all time 

  • Maintain in-depth knowledge for all product ranges, focusing on the features / benefits of each collection 

  • Understand the competitive strengths and weaknesses that differentiates the brand products in competitive selling situations 

  • Adhere to the visual merchandising guidelines and ensure full compliance with the brand in-store display standards 

  • Assist management with the implementation and adherence to guidelines, security and operational procedures 

  • Execute daily administrative tasks and support the inventory process 

  • Effectively manage possible customer complaints by liaising with the line manager when necessary 

  • Be familiar with selling systems, cash, credit and exchange procedures while following the company's policies and procedures