The PSG Operations Analyst will deliver operational guidance and best practices to both the regional Practice Leads and the country wide Senior Directors for Professional Services.
The PSG Operations Analyst shall have strong ties to the Practice Leads and support the cadence of both on-going and potential new deals, to ensure all the required delivery, reporting and revenue recognition process are fully met on a monthly and quarterly basis. This role shall be wide-spread, in that, it shall cover a large, varied amount of duties, and shall need to be performed under tight deadlines, covering EMEA.
This role shall report into the PSG Operations Manager - EMEA, based in Dublin Ireland and shall include some travelling.
What You'll Do
The job holder will be expected to perform the following: -
Reporting and hygiene in Salesforce (SFDC)
Project Management via Oracle:
Tracking the lifecycle of a project
Opening of project codes
Funding and budget analysis
Time and expense tracking
Time and Expenses Forecasting and Revenue analysis
Reporting on project KPI – Over-Budgets, Non-Billable time, Project Margin %
Monthly and Qtly – Revenue Forecasting
Chairing weekly revenue forecast calls with the Regional practice leads
Systems Up-grades and Testing
Who You Are
Second language would be an advantage.
Experience in a similar role with a strong operational and commercial bias
Experience within an IT international environment is preferable
Have the ability to work under tight deadlines in a fast past environment.
Excellent communication skills in English.
The ability to be proactive, take ownership and apply sound business logic.
Attention to detail and with strong administrative skills.
The ability to build trusted working relationships with colleagues in Operations, as well other departments, in particular, Regional Practice Leads, Legal and Corporate Revenue.
Good knowledge of MS-Office suite, particularly Excel
Knowledge of Oracle Applications would be an advantage
Please note you must have full working rights for the country you are applying for. If on a work permit or visa please make sure the details along with expiry date are included on your application.
Applications and CVs MUST be in English.
TIBCO is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Important: Please note that we have updated our Candida