Hays - Multilingual Process Executive

A leading Multinational based in Dublin City is seeking bilingual professionals for a Process Executive role.

Your new company 
Your new company is a market leading expert in providing IT, consultancy and outsourcing services. They are rapidly growing and seeking fluent English speakers with knowledge of another European language such as: German, French, Russian, Italian and Spanish to join their busy team as a Process Executive Agent.

Your new role 
You will be using your customers service skills and experience to provide post-sales support to partners and customers through chat and email. You will be completing analysis and investigation of queries related to Orders and Agreements, with regular update to customers while ensuring strict level of SLAs for all queries.

What you'll need to succeed 
To succeed you need to be fluent in both English and German, French, Italian, Spanish or Russian. You need to possess an excellent communication skills and customer focused and problem solving mindset. Also, you will be detail orientated professional able to multitask and remain focused in a fast paced environment. Ideally you will have at least 1 year of experience in a busy shared service environment

What you'll get in return 
In return you will get an opportunity to join this fantastic organisation on permanent bases. You will receive €23500 basic salary, €1175 annual bonus, attractive language bonus (€1000 - €35000) and benefits package including health insurance, tax saver, sick and annual leave days.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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