Arvato CRM Solutions - Content Reviewer

This position offers you the opportunity to work alongside one of our high profile clients who specialise in internet based searching and video sharing platforms. As a Content Reviewer you will be responsible for the day to day management of potentially sensitive internet content, ensuring a quality experience is provided to millions of internet users. As a reviewer you will have the opportunity to make a significant and direct impact on the quality of our client’s social media and advertising products. Content Reviewers will be responsible for optimal quality and productivity levels.

Duties & Responsibilities

  • Responsible for evaluating online social media, web page content and advertising content in conjunction with client policy

  • Visually navigate and review images, videos, accounts and text-based content

  • Escalate violations of client policies using internal tools

  • Maintain a high level of quality in each case that you review

  • Achieve weekly productivity deliverables as part of daily workflow

  • Balance priorities of daily workflow tasks in line with client needs

  • Opportunity to participate in client meetings to discuss findings and make on-going recommendations

  • You may be required from time to time to support different workflows/products/markets

Required Qualifications & Experience

  • Fluency in written and spoken English and the Russian language for this role is essential

  • Valid work permit to work in Ireland

  • Experience navigating internet websites including social media, commercial websites etc.

  • Broad knowledge of current national and international political, historical and social news

  • Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material

  • Proven ability to deliver highest quality results while paying strict attention to detail

  • Ability to be flexible and adaptable to meet changing business needs

  • Ability to work in a fast paced environment with high volume and complex demands

  • Can remain positive during challenging assignments

  • Strong work ethic and ability to work with minimal supervision

  • Intermediate I.T skills with the ability to quickly learn new tools

Competencies

  • Solutions Orientated

  • Initiative

  • Collaboration

  • Organisational commitment

  • Customer Focus

  • Teamwork

  • Organisation & Planning

  • Results Orientated

  • Attention to detail

  • Problem Solving & Information Gathering

  • Resilience & Adaptability

  • Social Awareness

What we offer

  • Vibrant, multi-cultural city centre environment

  • Quarterly performance bonus

  • Comprehensive Benefits Package

  • Employee Assistance Program

  • Subsidised Health Insurance

  • Access to Discount Schemes

  • Career & Personal Development

  • E learning access

  • Paid Annual Leave

  • Paid Sick Leave after Probation

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