Accenture - Content Review Associate

Role Summary

You should have an interest in protecting and improving user experience of consumer products and services. You should be willing to develop a critical understanding of the abuse and policy issues and be comfortable reviewing large volume of apps to help us keep our store policy complaint.

  • Perform a wide variety of application policy reviews

  • Take action on violating apps

  • Master policy knowledge to ensure high quality app reviews

Key Responsibilities

  • Review the apps in given time in accordance to the policies set by the client

  • Maintain optimum utilization during a working shift

  • Perform high quality reviews

  • Maintain the turn around time on app reviews

  • Should be up to date on the policy changes

  • Be a team player

  • Provide reverse feedback on policies and apps

  • Work in a 24x7 environment (rotating)

  • Take quality feedback and work on it

  • Should be able to deal with sensitive material including sexual images, child pornography and hate & violence

  • Ability to escalate when needed according to the process

  • Being able to keep their knowledge of current affairs up to date (specifically American culture)

  • Should be able to navigate, search and download apps from client play store on the appropriate devices

  • Experience using and downloading Android-based apps

Skills and Experience

  • Preferred Bachelor’s Degree any field

  • Should clear basic English language proficiency test

  • Computer savvy, Technologically capable – especially web browsers, and data entry skills (able to run virus and spyware scans).

  • Exposure to US culture

  • Ability to read and interpret text requests accurately

  • Proactive with a strong work ethic

  • Adaptable to learn new processes, concepts, and skills.

  • Demonstrates the ability to work as part of a team adding positive attitude and business focus.

  • Ability to work in a fast-paced deadline driven environment.

  • Ability to manage a team of multi-cultural analysts in a fast paced environment.

  • Ability to clearly and effectively communicate.

Job Type: Full-time

Language:

  • Russian (Required)