Webhelp Holding - Customer Service Agent

That’s why we are looking for experts like you, who help us to drive and shape the company.

Support our team in Berlin.

Your benefits: 

  • You may expect a versatile employment with a secure future, development opportunities and promotion prospects.

  • We provide a permanent full- or part-time Position and individual, flexible shifts.

  • You will receive a fair remuneration, based on a fixed hourly wage; in addition we offer you an attractive bonus scheme incl. Sunday and public holiday surcharge.

Your tasks: 

  • You may look forward to varied tasks incl. Russian and English language and working in an international team with space for personal development.

  • You are the first contact for our customers and you are securing the Customer satisfaction.

  • Your ability to solve complex customer enquiries concerning reservations, registration and payment transactions is enthusing us.

Your profile: 

  • You enjoy interacting with customers and possess great empathy.

  • You possess strong communication skills, are open-minded and show persuasiveness.

  • You are known as a solution-oriented character with a pronounced service orientation and strong self-motivation.

  • You are interested in technial processes and familiar in handling computers.

  • You are native or fluent in English and Russian.

  • Furthermore, you show flexibility, commitment and high team spirit.

Are you interested in working with us?

We are looking forward to receive your application!

Art der Stelle: Vollzeit, Teilzeit, Festanstellung