Ärzte ohne Grenzen - Medical Operations Manager

The Medical Operations Manager (MOM):

  • Reports to the MSF-OCA Director of Operations

  • Line-manages Heads of Mission, and the Operational Advisor

  • Functionally manages the Medical Coordinators in his/ her function as Health Advisor

    within the portfolio and is a member of and has in this regard functional responsibility

    to the Public Health Department in Amsterdam

  • Directs operations of his/her portfolio through supervision and management of its

    Heads of Mission and Operational Advisor, and direction/steering of the members of the

    Operational Support Team

  • Is member of the Operations Platform, and the Health Advisor / Medical Managers


Overall objective of the position

  • Overall management and realisation of the portfolio of (field) operations in the various countries of the portfolio. Within his/her portfolio s/he has the end-responsibility for quality and implementation of field operations, policy and strategy, security, communications, logistics, human resources, finance as well as of initiative, response, observation, closure, monitoring and evaluation of field operations.

  • As the focus of this portfolio is on medical innovation, he/she will ensure the strategy, programme design and required HQ support will have optimal chance of successfully completing intended objectives and ambitions.

    II. Tasks:

  •   Providing strategic steer and support to country managers and medical coordinators to ensure humanitarian and health priorities and ambitions are translated to effective operational strategies

  •   In absence of a health advisor, he/she will work in collaboration with the relevant medical specialist advisors to ensure the most appropriate medical strategy and implementation support set up is in place to achieve the medical innovations planned in this portfolio

  •   Ensuring that MSF-OCA field practice meets internationally agreed medical ethics standards and laws (quality of medicines, treatment protocols, transport of biological and pharmaceutical materials), given contextual constraints.

  •   To actively contribute to policy and strategy related to both the MSF OCA Operations as well as the support processes of the organisation

  •   To contribute proactively to debate, critical reflection/learning within the Operations- and Health Advisor Platform and the wider OCA organisation.

  •   To actively contribute to policy and strategy related to both the MSF OCA Operations as well as the support processes of the organisation

  •   To steer the Operations Support Team (OST) based in Berlin

  •   Visiting each country/project to review programme direction, quality, and develop

strategies, on a regular basis

Stimulating awareness of emerging health problems in populations in countries and in ensuring an appropriate response;

German Section Responsibilities

The Medical Operations Manager is expected to engage with the German office team in order to foster the co-ownership of Operations. Upon request from the GD she/he may also be requested to carry out representation tasks or other activities related to the German home society. The MoM will have a role within the management of the German MSF, mainly in case of absence of the permanent Operations team representative in the MSF- Germany MT

III. Profile:

  • At this time we are seeking a candidate with a strong sense of the MSF mission and at least 3 years of field experience in emergency (medical) aid in complex humanitarian contexts with MSF (or a comparable organisation) and at least 2 years in a relevant management position.

  • Relevant medical academic qualifications (e.g. Master of Public Health);

  • S/he is able to demonstrate strong proven skills in management and leadership and should be capable of directing people of various disciplines and cultural backgrounds

    over time and distance.

  • S/he is capable of conceptual and analytical thinking and has proven skills to translate

    concepts into practice.

  • S/he is required to have gained experience with a range of issues and responsibilities

    within the respective organisation, such as security management, policy formulation, financial and human resource management. S/he is result oriented and can act as a coach and inspire staff.

  • S/he takes initiatives and decisions and comes up with a vision based on his/her own judgment.

  • Good communication skills, including media and presentation skills, are essential, as well has an excellent command of English, French or Russian would be an asset

  • The candidate must be willing to work long and irregular hours and travel as needs be and on short notice.

  • A medical background is required, preferably a Medical Doctor and relevant academic qualifications (e.g. Master of Public Health);

  • Knowledge and experience in a specialist area, preferably epidemiology, health research or a clinical specialty (e.g. tropical medicine, infectious diseases, paediatrics);

VI. We offer:

  • The position is based in Berlin, with frequent travels to the missions in the portfolio (up to 5 or 6 field visits per year) as well as frequent travel to Amsterdam for planning and accountability purposes.

  • Payment in accordance with internal salary structure; in this position according to group 8, starting gross salary from min. 4.237 to max. 5.361 Euro, depending on individual relevant working experience

  • Benefits: 30 days of annual leave per year, 13th salary, subsidized public transport ticket, regular increases in salary according to salary structure, company pension as well as free drinks and fruit

  • Meaningful and diversified work within a respectful and positive organization culture

  • Possibility of taking an active part in shaping the organization through cross-

    departmental working groups, regular staff surveys etc.

  • Personal development through in-house trainings and the support of individual

    training programs

  • Support on work-life-balance through working remotely, health promotion and an

    external psychological employee assistance offer

  • In case of relocation to Berlin we financially support the moving costs.

3 An office that is located centrally in Berlin with excellent connections to public transport.

As an internationally operating organization, we welcome diversity, open-mindedness and mutual respect. In accordance with our values, we only analyze the professional qualifications in the applications, regardless of ethnical and social origin, religion or belief, gender, sexual orientation or age of the applicant.

We’re looking forward to receiving your application until 02.06.2019. Please submit your complete written application (incl. a letter of motivation in English, CV without photo, certificates) by E-Mail (exclusively to bewerbung.ber@berlin.msf.org) and integrate all documents into one file (pdf, max. 5 MB).

Further information (about this position) can be obtained from: Marcel Langenbach, Director of Operations: Marcel.Langenbach@oca.msf.org
For more information about the labour terms and conditions please contact Jutta Eich, HR Berlin, +49-30-700130215.

Please note that as a donor organisation we don’t cover the travel expenses for a first roundinterview in Berlin. Thank you for your understanding.