MEDIGO - Operations Coordinator

Founded in 2014, MEDIGO is a quickly accelerating HealthTech and InsurTech startup, headquartered in the center of Berlin. Our company is to date the most successful medical tourism startup worldwide, and simplifies the complex process of booking medical travel while being backed by investors such as Accel Partners (investors of successful startups such as Facebook and Dropbox). Over the past four years, we have helped over 150,000 patients organize their international medical treatments with the leading medical centers in the US, Europe, and Asia. 

In addition we're continuing to grow our core services; we have now launched a unique insurance product of our own, which provides treatment for serious illnesses on a global scale. Our insurance activities are rapidly expanding as a consequence of this exciting evolution and we are building for growth. 

Therefore we are now looking to scale and are hiring an Operations Coordinator (m/f/x). The role is available at the earliest possible date, is offered in full-time and located in Berlin, Germany. 

Your Tasks

  • You support our operations department in specific projects promoting efficiency and scalability

  • You will be in charge of closing the gap between our Finance, Operation and Sales departments by structuring invoicing related topics

  • You identify potential for improvement within our existing processes, conceptualize and implement solutions

  • You reconcile medical bills coming from medical providers and invoices from third-party services providers

  • You issue invoices to medical providers and insurance partners and collect overdue invoices

  • You oversee collection of deposits for medical treatments

Your Requirements

  • You possess a high school diploma or equivalent and have ideally successfully completed a finance-related training

  • You have 2+ years of transaction processing, data reconciliation, membership records, billing/collections, project management, customer service or business administrative experience

  • You possess outstanding communication skills and feel at ease to be the mediator between different departments when compromises need to be found

  • You are proficient in MS Excel and in the Google-applications equivalent Sheets

  • You are detail oriented and excellent organizational skills

  • You possess the ability to multitask and meet deadlines in a fast-paced environment

  • You are a proactive problem solver, you quickly spot inefficiencies and figure out how to fix them

  • You are business-fluent in English and German - Russian is a plus

Our Offer

  • A modern and light office loft (with a 100m2 rooftop terrace!) in Berlin-Mitte with lots of parks and nice cafés nearby- join us for knowledge-sharing workshops, free German classes, sports activities, and regular team events.

  • Develop your skills within an ambitious, professional, and supportive team, in a company where independent-thinking and responsibility are encouraged

  • Be part of an innovative, international company and have the opportunity to make a real difference to patients' lives