As the capital of Germany, Berlin is a city that never sleeps, full of energy and loaded with colourful and creative sights. Every year, many tourists come from far away to visit the town and experience its spirit. Gi Group is looking for enthusiasts who like to discover places like Berlin, as a well-known accommodation booking platform is hiring for its customer service.
From now in full time in Berlin
Gi Group is an international staffing agency with more than 500 locations in 40 countries.
During the booking process, you will offer support to German- and Russian-speaking customers
You document and edit the requests by using the according tools for information processing
With your broad product knowledge, you offer guidance to the customer at every step from start to finish
For every request you know how to find an attractive solution or whom to forward the issue to
For smooth operations, your Russian and German are business fluent and you speak English remarkably
Perhaps you have already engaged in a commercial apprenticeship or gathered similar work experience
You sweep people off their feet with your positive and driven personality
Your passion for customer service is available 24/7 in early and late shifts
Preferably, you will work in full-time employment, part-time contracts are possible
If you do not possess a certificate of good conduct, the company will take over the cost
Your working hours are flexible all week between 9am and 11pm, located in Berlin