Expedia Partner Solutions is an entrepreneurial start-up style organization inside the world’s biggest travel company. We create technology that help millions of travelers find the perfect hotels for their next trips. We are the fastest-growing affiliate network ($10 billion in sales and counting), we work with over 10,000 partners in 33 countries to turn their web traffic into hotel bookings and happy customers.
At Expedia Partner Solutions we ingest, collect, process and consume vast amounts of data - every minute of every day. This growing volume of data presents real but exciting challenges that require innovation.
What you'll do
We are responsible for growing revenues through partner initiatives. You will have revenue and management responsibility for a portfolio of mid-tier EPS partnerships within Central & Eastern Europe, Middle East and Africa, whilst championing new opportunities through currently unmanaged partners. You will be required to run their accounts and implement growth initiatives to meet revenue targets.
You will define and implement business strategies to optimize each partner relationship on a local, regional or global basis to help position EPS as the partner of choice:
Working collaboratively with partners to uncover WIN WIN opportunities and drive new business to both EPS and partner.
Build strong long term strategic commercial relationships, formalized in enduring contractual agreements.
You will conduct Quarterly Business Review with Partner to evaluate relationship, progress on projects and where there is room for improvement
Ability to accurately diagnose known and unknown partner business needs and translate needs into optimization opportunities through up selling of product, services and sales optimization.
Challenge competitor related discussions with value based reasoning.
You are a great relationship builder: communicate and build strong business relationships (via phone, Skype, email and in person); including fundamental presentation skills and the demonstrated ability to articulate ideas clearly and to appropriately influence others.
You will bring partner teams in line with your business goals, from commercial, technical to operations, helping to prioritize EPS efforts over other suppliers
Building strong internal relationships with technology, customer operations, finance, sales support, analytics, and legal teams as necessary. The role will consistently liaise with a number of people within various functions, disciplines and positions.
Leading the launch and on-going day-to-day performance of the EPS partnerships and work across other functions, e.g. Marketing, Operations, Technology, Site Optimization and User Experience.
Developing a deep understanding of the API to promote integration and partner opportunities for marketing and promotional activities.
Ability to identify gaps in product or tools, specific to mid-long tail portfolio and surface gaps internally with supporting teams, to ensure we are equipped to drive long-term growth.
Who you are
Consistent record of successful sales/account management in a B2B environment, marketing agency, airline, technology or travel background.
Excellent customer focus and relationship building skills.
Passion for technology, experience in working with XML and API solutions is a bonus.
Strong analytical, numerical and problems solving skills with ability to learn quickly.
An understanding of online advertising, including SEO, SEM & UX knowledge is beneficial.
Negotiation, commercial and communication skills. Autonomous, with the ability to make decisions and present to partners on a quarterly basis. Knowledge and experience of working in EMEA markets with both B2C & B2B businesses.
Languages required: Proficiency in English. Other language skills would be a nice to have: German, Russian, Polish, Turkish, Greek or Arabic.
Ability to work and thrive in a multi-tasked, energizing environment.
Why join us
Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.
Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.
If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.
Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age